Pricing – Knowler
Standard

€ 49

Per seat per month

  • Knowler chat software
  • Hybrid chat

Order now

Pricing
Prices (Monthly subscription)
€ 49 /month/seat
Prices (Yearly subscription)
€ 44,10 /month/seat
Main functionalities
Hybrid chat*
* Outcoursing overflow of chat / outside office hours: €2,75 p/chat. Minimum 5 chats a day in 5 languages ENG, GER, FR, SP and NL
Resources
Unified messaging platform Q2 2020
Integrate your customer contact through WhatsApp and Facebook Messenger in one platform with Knowler.
API
Create and customize integrations with the Knowler API. Like chatbots and cvs reports.
Chat
Canned responses
Create canned responses to frequently asked questions to help visitors quick and unambiguously.
Customer chat satisfaction survey
Measure your website visitor’s chat satisfaction to track how your agents are doing.
Visitor details
Your agents have access to detailed information of visitors like, active and visited page url’s, number of visits, location and the website the visitor came from.
Multiple website support
You can install the software on as many website as you wish.
Succes codes
Add succes codes (e.g. lead, support, complaint) to your chats to gain more insight in what your website visitors are chatting about.
Specialist routing
Manually redirect a chat conversation to another agent or specialist when the visitor requests additional information.
Efficiency
Status labels
Chat notifications contain a coloured label notifying you when incoming chats need urgent attention.
Follow-up
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Auto-forward
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Campaign scoping
Setting up campaigns allows you to use chat in different ways, enabling you to specify the chat to different parts of the website and targeting specific goals better.
Shortkey auto-trigger Q2 2020
The shortkey auto-trigger is an automated connection between frequently asked questions and canned responses. It allows your agents to chat just by clicking on answers.
Sneak preview
The sneak preview allows you to see what the visitor is writing before having sent the message.
Reports
Reports
See how your agents are performing, how many leads you’re generating and how much you are converting in the reports section.
BI tool integration
Integrate chat reports into your business intelligence software.
Chat transcripts
Review executed chats in the chat conversations section to see what visitors are asking and how your agents are replying.
Visitor path
Goal tracker
Set up goals and see how many of your website visitors that chat succeed in reaching personally specified goals (e.g. downloading a whitepaper).
Sales tracker
See how many visitors that started a chat purchase products and/or services, and into how much revenue the orders resulted.
Privacy
GDPR-compliant
Knowler is GDPR compliant.
Yearly Pentest (OWASP)
We expose our software to a yearly white box pentest.
Data center EU
Your data is hosted in the Netherlands in compliance with EU data protection requirements.
Engagement
Automatic greeting message
Send automated greetings to website visitors set at a specific time.
Proactive chats
Proactive chats will notify your website visitors of the possibility to start a chat.
Smartphone adapted chat window
Mobile website visitors are able to chat within an adapted mobile chat window.
Web Content Accessibility Guidelines (WCAG)
The chat software is in compliance with the WCAG requirements. These are the international guidelines for accessibility of web content.
Security
IP white listing
You can restrict visitors by IP from using your software.
Personalization
Language selection
The Knowler software and support is available in five languages: English, German, French, Spanish and Dutch.
Customizable CSS
The software allows you to customize your chat window to your personal liking using CSS codes.
Chat window
Our software allows you to customize your chat window in colour, size, logo, avatar, etc.
Management
Agent's role definition
You can assign administrative privileges to certain users only. Additionally, only the license owner can change the billing settings.
Team organization
Divide your agents into teams responsible for particular department of your business.
Product support
Automatic updates
Every update Knowler executes is automatically implemented in the software. You will not notice delayes or failures. Via mail and on our updates page we will notify and explain new features.
Plus

€ 79

Per seat per month

  • Knowler chat software
  • Hybrid chat
  • Screenshare

Order now

Pricing
Prices (Monthly subscription)
€ 79 /month/seat
Prices (Yearly subscription)
€ 71,10 /month/seat
Main functionalities
Hybrid chat*
* Outcoursing overflow of chat / outside office hours: €2,75 p/chat. Minimum 5 chats a day in 5 languages ENG, GER, FR, SP and NL
Screenshare
Watch along with the active screen of the website visitor to provide better help and increase conversion.
Resources
Unified messaging platform Q2 2020
Integrate your customer contact through WhatsApp and Facebook Messenger in one platform with Knowler.
API
Create and customize integrations with the Knowler API. Like chatbots and cvs reports.
Chat
Canned responses
Create canned responses to frequently asked questions to help visitors quick and unambiguously.
Customer chat satisfaction survey
Measure your website visitor’s chat satisfaction to track how your agents are doing.
Visitor details
Your agents have access to detailed information of visitors like, active and visited page url’s, number of visits, location and the website the visitor came from.
Multiple website support
You can install the software on as many website as you wish.
Succes codes
Add succes codes (e.g. lead, support, complaint) to your chats to gain more insight in what your website visitors are chatting about.
Specialist routing
Manually redirect a chat conversation to another agent or specialist when the visitor requests additional information.
Efficiency
Status labels
Chat notifications contain a coloured label notifying you when incoming chats need urgent attention.
Follow-up
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Auto-forward
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Campaign scoping
Setting up campaigns allows you to use chat in different ways, enabling you to specify the chat to different parts of the website and targeting specific goals better.
Shortkey auto-trigger Q2 2020
The shortkey auto-trigger is an automated connection between frequently asked questions and canned responses. It allows your agents to chat just by clicking on answers.
Sneak preview
The sneak preview allows you to see what the visitor is writing before having sent the message.
Reports
Reports
See how your agents are performing, how many leads you’re generating and how much you are converting in the reports section.
BI tool integration
Integrate chat reports into your business intelligence software.
Chat transcripts
Review executed chats in the chat conversations section to see what visitors are asking and how your agents are replying.
Visitor path
Goal tracker
Set up goals and see how many of your website visitors that chat succeed in reaching personally specified goals (e.g. downloading a whitepaper).
Sales tracker
See how many visitors that started a chat purchase products and/or services, and into how much revenue the orders resulted.
Privacy
GDPR-compliant
Knowler is GDPR compliant.
Yearly Pentest (OWASP)
We expose our software to a yearly white box pentest.
Data center EU
Your data is hosted in the Netherlands in compliance with EU data protection requirements.
Protect personal information
Before using the screenshare feature, the visitor can appoint areas on the screen that he or she wishes to not show to the chat operator.
Engagement
Automatic greeting message
Send automated greetings to website visitors set at a specific time.
Proactive chats
Proactive chats will notify your website visitors of the possibility to start a chat.
Smartphone adapted chat window
Mobile website visitors are able to chat within an adapted mobile chat window.
Web Content Accessibility Guidelines (WCAG)
The chat software is in compliance with the WCAG requirements. These are the international guidelines for accessibility of web content.
Security
IP white listing
You can restrict visitors by IP from using your software.
Personalization
Language selection
The Knowler software and support is available in five languages: English, German, French, Spanish and Dutch.
Customizable CSS
The software allows you to customize your chat window to your personal liking using CSS codes.
Chat window
Our software allows you to customize your chat window in colour, size, logo, avatar, etc.
Management
Agent's role definition
You can assign administrative privileges to certain users only. Additionally, only the license owner can change the billing settings.
Team organization
Divide your agents into teams responsible for particular department of your business.
Product support
Automatic updates
Every update Knowler executes is automatically implemented in the software. You will not notice delayes or failures. Via mail and on our updates page we will notify and explain new features.
Enterprise
  • Knowler chat software
  • Hybrid chat
  • Screenshare
  • Retargeting by textmining
  • Chatbanners

Contact us

Pricing
Prices (Monthly subscription)
On quotation
Prices (Yearly subscription)
On quotation
Main functionalities
Hybrid chat*
* Outcoursing overflow of chat / outside office hours: €2,75 p/chat. Minimum 5 chats a day in 5 languages ENG, GER, FR, SP and NL
Screenshare
Watch along with the active screen of the website visitor to provide better help and increase conversion.
Retargeting by textmining
Use questions of website visitors to retarget them with personal relevant advertisements.
Chatbanners
Add a chat window to your banner advertisements to communicate with potential customers on the domain of the publisher.
Resources
Unified messaging platform Q2 2020
Integrate your customer contact through WhatsApp and Facebook Messenger in one platform with Knowler.
API
Create and customize integrations with the Knowler API. Like chatbots and cvs reports.
Chat
Canned responses
Create canned responses to frequently asked questions to help visitors quick and unambiguously.
Customer chat satisfaction survey
Measure your website visitor’s chat satisfaction to track how your agents are doing.
Visitor details
Your agents have access to detailed information of visitors like, active and visited page url’s, number of visits, location and the website the visitor came from.
Multiple website support
You can install the software on as many website as you wish.
Succes codes
Add succes codes (e.g. lead, support, complaint) to your chats to gain more insight in what your website visitors are chatting about.
Specialist routing
Manually redirect a chat conversation to another agent or specialist when the visitor requests additional information.
Efficiency
Status labels
Chat notifications contain a coloured label notifying you when incoming chats need urgent attention.
Follow-up
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Auto-forward
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Campaign scoping
Setting up campaigns allows you to use chat in different ways, enabling you to specify the chat to different parts of the website and targeting specific goals better.
Shortkey auto-trigger Q2 2020
The shortkey auto-trigger is an automated connection between frequently asked questions and canned responses. It allows your agents to chat just by clicking on answers.
Sneak preview
The sneak preview allows you to see what the visitor is writing before having sent the message.
Reports
Reports
See how your agents are performing, how many leads you’re generating and how much you are converting in the reports section.
BI tool integration
Integrate chat reports into your business intelligence software.
Chat transcripts
Review executed chats in the chat conversations section to see what visitors are asking and how your agents are replying.
Visitor path
Goal tracker
Set up goals and see how many of your website visitors that chat succeed in reaching personally specified goals (e.g. downloading a whitepaper).
Sales tracker
See how many visitors that started a chat purchase products and/or services, and into how much revenue the orders resulted.
Privacy
GDPR-compliant
Knowler is GDPR compliant.
Yearly Pentest (OWASP)
We expose our software to a yearly white box pentest.
Data center EU
Your data is hosted in the Netherlands in compliance with EU data protection requirements.
Protect personal information
Before using the screenshare feature, the visitor can appoint areas on the screen that he or she wishes to not show to the chat operator.
Custom data processor agreement
Request personal data processing requirements.
Engagement
Automatic greeting message
Send automated greetings to website visitors set at a specific time.
Proactive chats
Proactive chats will notify your website visitors of the possibility to start a chat.
Smartphone adapted chat window
Mobile website visitors are able to chat within an adapted mobile chat window.
Web Content Accessibility Guidelines (WCAG)
The chat software is in compliance with the WCAG requirements. These are the international guidelines for accessibility of web content.
Security
IP white listing
You can restrict visitors by IP from using your software.
Private cloud deployment
Your data is accessed through private and secure network links, ensuring you of a secure environment. A popular feature among organizations with compliance concerns.
Custom security agreement
Request personal security requirements.
Security assistance
Our security specialists will be there for you to advise you on best practices related to securing our software in your digital environment.
Audit log
File that lists all notable changes made in the application settings.
Personalization
Language selection
The Knowler software and support is available in five languages: English, German, French, Spanish and Dutch.
Customizable CSS
The software allows you to customize your chat window to your personal liking using CSS codes.
Chat window
Our software allows you to customize your chat window in colour, size, logo, avatar, etc.
Management
Agent's role definition
You can assign administrative privileges to certain users only. Additionally, only the license owner can change the billing settings.
Team organization
Divide your agents into teams responsible for particular department of your business.
Product support
Automatic updates
Every update Knowler executes is automatically implemented in the software. You will not notice delayes or failures. Via mail and on our updates page we will notify and explain new features.
Key account manager
You will be assigned to a dedicated account manager that is responsible for the success of your Knowler live chat. Your key account manager will help you set up as well as keep optimizing your live chat for the best results.
Software engineering support
Our software engineers will consult and advise in terms of implementation scenario and integrating live chat with your existing software environment.
Pricing
Standard
Plus
Enterprise
Prices (Monthly subscription)
€ 49 /month/seat
€ 79 /month/seat
On quotation
Prices (Yearly subscription)
€ 44,10 /month/seat
€ 71,10 /month/seat
On quotation
Main functionalities
Hybrid chat*
* Outcoursing overflow of chat / outside office hours: €2,75 p/chat. Minimum 5 chats a day in 5 languages ENG, GER, FR, SP and NL
Screenshare
Watch along with the active screen of the website visitor to provide better help and increase conversion.
Retargeting by textmining
Use questions of website visitors to retarget them with personal relevant advertisements.
Chatbanners
Add a chat window to your banner advertisements to communicate with potential customers on the domain of the publisher.
Resources
Unified messaging platform Q2 2020
Integrate your customer contact through WhatsApp and Facebook Messenger in one platform with Knowler.
API
Create and customize integrations with the Knowler API. Like chatbots and cvs reports.
Chat
Canned responses
Create canned responses to frequently asked questions to help visitors quick and unambiguously.
Customer chat satisfaction survey
Measure your website visitor’s chat satisfaction to track how your agents are doing.
Visitor details
Your agents have access to detailed information of visitors like, active and visited page url’s, number of visits, location and the website the visitor came from.
Multiple website support
You can install the software on as many website as you wish.
Succes codes
Add succes codes (e.g. lead, support, complaint) to your chats to gain more insight in what your website visitors are chatting about.
Specialist routing
Manually redirect a chat conversation to another agent or specialist when the visitor requests additional information.
Efficiency
Status labels
Chat notifications contain a coloured label notifying you when incoming chats need urgent attention.
Follow-up
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Auto-forward
Automatically forward chat transcripts to the correct person or department by linking email addresses to success codes.
Campaign scoping
Setting up campaigns allows you to use chat in different ways, enabling you to specify the chat to different parts of the website and targeting specific goals better.
Shortkey auto-trigger Q2 2020
The shortkey auto-trigger is an automated connection between frequently asked questions and canned responses. It allows your agents to chat just by clicking on answers.
Sneak preview
The sneak preview allows you to see what the visitor is writing before having sent the message.
Reports
Reports
See how your agents are performing, how many leads you’re generating and how much you are converting in the reports section.
BI tool integration
Integrate chat reports into your business intelligence software.
Chat transcripts
Review executed chats in the chat conversations section to see what visitors are asking and how your agents are replying.
Visitor path
Goal tracker
Set up goals and see how many of your website visitors that chat succeed in reaching personally specified goals (e.g. downloading a whitepaper).
Sales tracker
See how many visitors that started a chat purchase products and/or services, and into how much revenue the orders resulted.
Privacy
GDPR-compliant
Knowler is GDPR compliant.
Yearly Pentest (OWASP)
We expose our software to a yearly white box pentest.
Data center EU
Your data is hosted in the Netherlands in compliance with EU data protection requirements.
Protect personal information
Before using the screenshare feature, the visitor can appoint areas on the screen that he or she wishes to not show to the chat operator.
Custom data processor agreement
Request personal data processing requirements.
Engagement
Automatic greeting message
Send automated greetings to website visitors set at a specific time.
Proactive chats
Proactive chats will notify your website visitors of the possibility to start a chat.
Smartphone adapted chat window
Mobile website visitors are able to chat within an adapted mobile chat window.
Web Content Accessibility Guidelines (WCAG)
The chat software is in compliance with the WCAG requirements. These are the international guidelines for accessibility of web content.
Security
IP white listing
You can restrict visitors by IP from using your software.
Private cloud deployment
Your data is accessed through private and secure network links, ensuring you of a secure environment. A popular feature among organizations with compliance concerns.
Custom security agreement
Request personal security requirements.
Security assistance
Our security specialists will be there for you to advise you on best practices related to securing our software in your digital environment.
Audit log
File that lists all notable changes made in the application settings.
Personalization
Language selection
The Knowler software and support is available in five languages: English, German, French, Spanish and Dutch.
Customizable CSS
The software allows you to customize your chat window to your personal liking using CSS codes.
Chat window
Our software allows you to customize your chat window in colour, size, logo, avatar, etc.
Management
Agent's role definition
You can assign administrative privileges to certain users only. Additionally, only the license owner can change the billing settings.
Team organization
Divide your agents into teams responsible for particular department of your business.
Product support
Automatic updates
Every update Knowler executes is automatically implemented in the software. You will not notice delayes or failures. Via mail and on our updates page we will notify and explain new features.
Key account manager
You will be assigned to a dedicated account manager that is responsible for the success of your Knowler live chat. Your key account manager will help you set up as well as keep optimizing your live chat for the best results.
Software engineering support
Our software engineers will consult and advise in terms of implementation scenario and integrating live chat with your existing software environment.
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