Take a peek under the hood
Jabber + Component HA
Jabber (XMPP) is a communication protocol for instant messaging. It makes communication between two different parties possible. Our chat software uses this protocol to communicate with website visitors. We are making our Jabber high-available to ensure that multiple exemplars of the software are working together. In case one of the components fails, the other components will take over. The Jabber is the last part of the software that has to be made high-available, and by doing so we’re eliminating single point of failures in the software.