In order to help website visitors as good as possible we developed the Screenshare feature. Screenshare is a service tool that makes it possible to look at the screen of the website visitor. Neither you, nor the website visitor has to install any software or plug-in. Whenever a website visitor is experiencing problems with payments, logging in, finding information, or something else, extra assistance can be offered through Screenshare. The feature is not limited to live chat, but can also be used by telephone operators.