Take a peek under the hood
An important improvement in the look, feel and user friendliness of the software is the dashboard rework. The rework creates a better overview of the chat history, chat settings and insights. The new design will also create a calm look and feel, allowing users to easily find all the features of the software. In general the user friendliness of the software will be improved. An example is that all chats will be displayed within one overview and not only per campaign. Campaigns are specific chat goals that you can set up for different parts of your website. A chat goal is for example reducing the number of dropouts from shopping carts. It allows you more effectively to compare the results of different campaigns.