Website visitors have questions. Approach your potential clients through chat and help them further!
With live chat you provide customer experiences like in a brick-and-mortar store creating returning customers.
Website visitors prefer to be helped right away. Live chat offers direct contact, creating satisfied customers.
Help potential customers during their website visit by answering questions and create less drop-outs.
60% of website visitors do not finalize their order if questions are not answered immediately.
Customers that chat spend more than customers that don’t chat.
Trained chat operators can handle 6 conversations simultaneously.
With less people you handle more customer contact. Not only increasing revenue, but also reducing costs.
Customers experience live chat as more accessible than telephone and mail, increasing customer contact and revenue.
First and second line questions are easily answered by live chat operators.